Privacy Policy

GKS Builders Yard (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or purchase from us.

1. Who We Are

Trading name: GKS Builders Yard
Website: www.gksbuildersyard.com
Email: info@gksbuildersyard.com
Address: 64 Nile Street, London, England, N1 7SR

We act as the data controller for personal data processed under this policy.

2. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Account login information
  • Order history
  • Enquiries or messages you submit

Payment information

Handled securely by third-party payment processors (Shopify Payments, PayPal, Klarna).
We do not store full card details.

Information collected automatically

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Cookies and tracking data
  • Approximate location

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate updates about your purchase
  • Manage returns, refunds, and warranty requests
  • Improve our website and customer experience
  • Send marketing emails (only if you opt in)
  • Prevent fraud and maintain security
  • Comply with legal, tax, and regulatory obligations

4. Legal Grounds for Processing

We process your data under the following legal bases:

  • Contract: To fulfil your orders and provide services
  • Legitimate interests: To operate and improve the business
  • Legal obligation: For tax, accounting, and regulatory compliance
  • Consent: For marketing emails or optional cookies

5. Sharing Your Information

We share your data only with trusted service providers, such as:

  • Delivery and courier partners
  • Payment processors
  • Shopify and IT hosting providers
  • Marketing platforms (for opted-in marketing)
  • Professional advisers (accountants, legal advisers)
  • Authorities where legally required

We never sell your personal data.

6. International Data Transfers

Shopify may store or transfer data outside the UK, including to Canada and the United States.

Transfers are protected through:

  • Adequacy decisions
  • Standard Contractual Clauses
  • Appropriate safeguards under UK GDPR

7. Cookies and Tracking Technologies

We use cookies to:

  • Enable website functionality
  • Improve performance and analytics
  • Remember your preferences
  • Support personalised marketing

You can manage cookies through your browser settings or through any cookie banner displayed on the site.

A separate Cookie Policy is available for more details if needed.

8. Data Retention

We keep your personal data only as long as necessary:

  • Order and transaction records: 6 years (legal requirement)
  • Customer accounts: until you request deletion
  • Marketing data: until you unsubscribe
  • Cookie data: according to cookie lifespan

When no longer required, data is securely deleted or anonymised.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data in portable format
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights by contacting info@gksbuildersyard.com

10. How We Protect Your Data

We use a range of technical and organisational measures including:

  • Encrypted connections (HTTPS)
  • Secure servers and hosting
  • Restricted access to personal data
  • Monitoring for vulnerabilities

No online service is completely secure, but we take steps to minimise risk.

11. Third-Party Links

Our website may include links to external websites. Once you leave our site, we are not responsible for the content or privacy practices of third-party sites.

12. Children’s Privacy

Our website is not intended for individuals under 18.

We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

14. Contact Us

For questions about this Privacy Policy or your data rights:

Email: info@gksbuildersyard.com
Address: 64 Nile Street, London, England, N1 7SR